Privacy Policy

This Privacy Policy explains how Stage ("we", "us", "our"), a service operated by 360virtual-tour.com, collects, uses, and protects your information when you use our AI virtual staging platform (the "Service"). By using the Service, you agree to the collection and use of information as described here.

1. Information We Collect

Account information. When you sign in, we collect your name, email address, and authentication credentials to manage your account.

Photos you upload. Room photos and 360° panoramas you upload for staging, along with any instructions or preferences you provide (room type, style, notes).

Payment information. We use a third-party payment processor to handle payments. We do not store your full card number — only transaction status and credit balance are retained.

Usage data. Information about how you use the Service, such as generation history, credits used, and basic technical data (IP address, browser type) for security and troubleshooting.

2. How We Use Your Information

• To generate staged versions of your uploaded photos using AI technology
• To operate your account, track credits, and process payments
• To communicate with you about your account or transactions
• To maintain the security and integrity of the Service
• To improve the Service's reliability and quality

3. Third-Party Services

We rely on trusted third-party service providers to operate parts of the Service (such as authentication, payment processing, and cloud infrastructure). Each provider processes data under its own privacy policy. We do not sell or rent your personal information to any third party for marketing purposes.

4. Data Retention

We retain your uploaded photos and generated results for as long as your account is active, so you can access your generation history. You may request deletion of your photos and account data at any time by contacting us — see Section 8.

5. Data Security

We use industry-standard measures — including encrypted connections and access-controlled storage — to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under Malaysia's Personal Data Protection Act 2010 (and applicable data protection laws where you reside), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data, subject to legal or operational limitations
• Withdraw consent to further processing

To exercise any of these rights, contact us at the email below.

7. Cookies

We use essential cookies to keep you signed in and to remember your preferences. We do not use cookies for third-party advertising.

8. Contact Us

For questions about this Privacy Policy, or to exercise your data rights, contact us at cs@360virtual-tour.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date at the top of this page.